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Do I have to pay customs?

If you are placing an order from outside of the UK, you may be subject to import fees upon delivery.

European Orders

From the 16th June 2022, import taxes and duties are included in the price of the products and there are no additional charges upon delivery.

Orders from outside the UK & EU

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Abbott Lyon. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

Refusing to pay customs

If you choose to refuse the customs fee and the parcel is returned back to Abbott Lyon, a shipping & handling fee may be deducted from your refund.

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