Abbott Lyon Help Centre logo
Abbott Lyon Help Centre logo

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5 articles


Is personalisation free?

You can add your own choice of engraving to selected watches and jewellery items free of charge. This added touch can help to make our products even more perfect, whether you're looking to treat yourself or choosing a gift for someone special!✨You ca

Can I amend my personalisation after I've ordered?

Unfortunately it isn't possible to make any changes to your personalisation once you've placed your order - this is so that we can begin creating your bespoke item as soon as possible. All personalisation choices are final, so please make sure you ch

Can I return my personalised items?

As these items have been bespoke made to your preferences, we do hope you understand that we are      unable to accept any returns of personalised items unless they are faulty. To read a little bit more about this, please see returns policy.If you do

How can I personalise my item?

Any item that can be personalised will have a button above add to cart saying “personalise this item”. You can then choose your selected personalisation to create the perfect bespoke item!Unfortunately, not all Abbott Lyon products are able to be per

Can I personalise my item with emojis or special characters?

Unfortunately, emojis or special characters cannot be included in any form of personalisation - we are only able to accept orders with standard characters, letters or numbers. If you have any questions regarding your chosen personalisation, please do